Landing The Submarine: Further Ironies, Part III
Welcome to the third and final part in our three part series “Further Ironies” (please see Part I and Part II) discussing generalization, specialization, and how…
Product Management
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No Such Thing As Unskilled Labor: Further Ironies, Part II
This is the second part of our three-part series “Further Ironies” (behold, Part I) that discusses generalization, specialization, and how we keep getting it all wrong.…
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The Generalist’s Bargain: Further Ironies, Part I
“If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy,…
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Context vs Direction
I spend a lot of time trying to figure out why people get frustrated with each other. There are infinitely many reasons this can happen, but…
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It’s Not a Bug. It’s How the Building Runs.
I’ve had engineers come back to me more than once with a bug they want to close out. The version I remember best went something like…
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The Problem with Personas
I have struggled with personas for most of my career. Not because I think they’re useless, I actually really like personas. I’ve used everything from specific…
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Everyone Hit Their Numbers. The System Didn’t Move.
The night before the on-site, six of us went to dinner. Forty people were flying in the next morning to spend two days working on one…
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That’s Not An Exception Path
Wanna know why that cool new thing crashed and burned when you put it in the field? The renders, promo videos, spreadsheets, and live demo all…
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Mythology In The Technical World
Don’t worry, we’re not going to be carrying flower-strewn portraits of Steve Jobs around in the streets today. It’s a slow burn but it’s worth it.…
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Commodification: The Race To Zero
Steve Crowe of The Robot Report has been following Teradyne’s adventures in IP protection this year, most recently noting their second foray into court against the…
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A Dishwasher Is A Robot
One of my favorite ways to troll roboticists is to claim, very loudly, that “a dishwasher is a robot”. It’s a great litmus test for how…
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Tina’s Maxims
This post was adapted and updated from my original posted on Medium.com in 2022. I’d like to share the maxims I have developed over the years…